Texas Telemarketing Laws

Two statewide no-call lists are maintained by the Texas PUC and took effect in January 2002. The “state” do not call list allows only residents to pay $2.25 to be included on the list for three years. Residents and businesses that do not want to receive calls from electric retail providers can pay$ 2.55 to have their number put on the “electric” no call list for five years.

Exemptions include:

  • Any telemarketer who is not operating business in the state of Texas does not have to abide by the rules of the state-sponsored no call lists.
  • Telemarketers may contact the customers who request contact or the customers they have a business relationship with.
  • All non-profit charities that use telemarketers are exempt from the state sponsored do not call list along with telemarketers who are state licensees including insurance agents and real estate agents.
  • Calls that are not made by automated dialing equipment

Telemarketers are exempt from those consumers they call who have not previously told them that they do not wish to be contacted

Infractions are civil violations of the Texas Business and Commerce Code. Enforcement is by lawsuit for civil damages by injured party or state attorney general. A subsection requires telemarketers that use automatic dialing and announcing devices to obtain permits and obey certain rules of operation on pain of fine of $1,000 per day.

For more information or to register on the Texas no call list log onto http://www.texasnocall.com or call 1-888-309-0600 for registration assistance.

Source: Texas Attorney General
No Call website


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