Telephone Carrier Slamming

Telephone carrier “slamming” is when customers are deceptively tricked into having their telephone service switched to a new carrier, either through deception, or no permission by the consumer at all. Sometimes telemarketers call requesting you switch, and despite your verbal decline, switch you to the new carrier regardless, which may have large fees and unfavorable rates. You may not even realize this has occurred until you receive a phone bill from a new carrier (because you be slammed), or your old carrier with unexpected charges (see telephone carrier “cramming”).

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